Print Friendly VersionLimited English Proficiency Policy Statement
IndependenceFirst is committed to providing equal opportunity in all programs and services to ensure full compliance with all civil rights laws, including Title VI of the 1964 Civil Rights Act which requires non-discrimination on the basis of national origin. Equal opportunity includes physical and program access for persons with disabilities and program access for persons with Limited English Proficiency (LEP). Program and physical access for persons with disabilities is covered in the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973 as amended, Section 504.
It is the policy of this agency to provide language access services to populations of persons with Limited English Proficiency (LEP) who are eligible to be served or likely to be directly affected by our programs. Such services will be focused on providing meaningful access to our programs, services and/or benefits.
Any individual eligible for programs/services at IndependenceFirst who cannot speak, read, write, or understand the English language at a level that permits them to interact effectively with our staff has the following rights:
- A right to qualified interpreter services at no cost to them.
- A right not to be required to rely on their minor children, other relatives, or friends as interpreters.
- A right to file a grievance about the language access services provided them.
Wendy Huot, Human Resources Manager, is the agency’s designated Equal Opportunity/Limited English Proficiency Coordinator. Ms. Huot may be reached on weekdays from 8:00am – 4:30pm at 414-291-7520 (V/TTY). Information about discrimination complaint resolution process is available to you upon request.